All the products on display are handmade by Hacivat Shop. As such, it is not possible to guarantee that they are always exactly the same as depicted in the image. Much of the charm and value of these products comes from the fact that manual work is unrepeatable and unique, as well as from the quality of the materials we use.
You can view your sale receipt in your account under your orders tab and your sale receipt will send to you via email.
If you shoot a video while opening your package and there is a defect or damage to the product, we will create a return request for you when you forward this video to our support team.
No, because our each item is uniquely handmade, we won’t be able to restock.