OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

Contacts Here

ABOUT US

ABOUT US

Will i receive the same product that I see in the Picture?

All the products on display are handmade by Hacivat Shop. As such, it is not possible to guarantee that they are always exactly the same as depicted in the image. Much of the charm and value of these products comes from the fact that manual work is unrepeatable and unique, as well as from the quality of the materials we use.

Where can i view my sales receipt?

You can view your sale receipt in your account under your orders tab and your sale receipt will send to you via email.

How can i return an item?

If you shoot a video while opening your package and there is a defect or damage to the product, we will create a return request for you when you forward this video to our support team.

Will restock items indicated as “out of stock”?

No, because our each item is uniquely handmade, we won’t be able to restock.

INFORMATION ABOUT US

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